Refund policy

We at Emilys Health Store USA prioritize your satisfaction. If for any reason you're not completely pleased with your purchase, we provide a 30-day return policy for a hassle-free shopping journey.

Eligibility for Returns:

  • Ensure the product remains in its original state as when you acquired it.
  • It should have all initial tags in place and be sent back in its original packaging.
  • A proof of purchase or receipt is vital for any return initiation.

Initiating a Return: To begin your return, please contact us at Our committed support team will assist you accordingly.

For clarifications on the return procedure, feel free to email

Damages and Issues: Always inspect your items once they arrive. Should you find any damages, defects, or receive the wrong product, inform us right away. We're dedicated to rectifying the situation swiftly.

Exchanges: For a seamless exchange, start by returning your original purchase. Once we approve the return, proceed to order the replacement item.


  • On receiving and evaluating your returned item, we will inform you of the refund status.
  • Approved refunds will be issued to the original payment method within 10 business days.
  • Banks or credit card companies might take extra time to reflect the refund on your statement.
  • If 15 business days lapse without a refund after approval, contact us at

Your contentment is our commitment. Should you have queries about our policy or need help with returns, our customer support is here to assist.

Note: This return policy may undergo updates. Always check this section or consult our team for the latest details.

Contact Us:

📧 Email:

📞 Phone: +1 (651) 317-9454

🕗 Business Hours: 8:30am - 5pm CST

📍 Office Address: 1325 Utica Ave S #415 St Louis Park, MN 55416